Orchem values its customers and is determined to offer excellent customer service and care. A diverse team of highly skilled and competent staff at the Customer Service Centre (CSC) is equipped to capture and process orders and ensuring the efficient delivery of our product. The Customer Service Centre team is supported by the Marketing team at Bruma and are both committed to offering a high level of satisfaction to Orchem customers.
Our Customer Service Centre offers a quality service to customers with the company being accredited to ISO 9001:2000. Efficient and effective resolution of enquiries and accuracy of documentation and processing is important to the staff in the effort to have our product delivered to customers.